Privacy Policy - Fiona Whyte

Privacy Policy

In-line with the provisions of the General Data Protection Regulation EU 2016/679 (GDPR) which governs how Personal Data is processed within the European Economic Area (EEA):

This Privacy Policy sets out the basis on which the personal data collected from you, or that you will provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat. The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Fiona Whyte Photography.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors, to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website, and in addition via the Smugmug portal for client gallery downloads, are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.

Email Mailing List & Marketing Messages

In the future we may operate an email mailing list program, used to inform subscribers about products, services and/or latest news. Users can subscribe through an online automated process only where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the DPA / GDPR regulations named above. Subscribers will be able to unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, will be clearly outlined at the point of subscription.

External Website Links & Third Parties

Although we only aim to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links (YouTube, Vimeo, venue or supplier sites) mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business is conducted accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Use of the Identifiable Image

In accordance with GDPR regulations, clients have several options where it comes to image display. While it benefits this photography and filming business to be able to show new, regular and exemplary work via this site or corresponding social media channels, and/or to share these images with co-suppliers it is recognised that certain clients may benefit from limitations on this sharing.

Therefore clients have the right to request any of the following: anonymised accompanying text; accompanying text to use initials of names only; online photograph samples showing unidentifiable images only; online photograph samples showing non-people images (details only); or to fully request no online images to be shared. In addition, clients may request in writing that identifiable and commissioned images be erased from online sources at any future point in time. Any image data will be used appropriately and with consent (your contract).

What information is being collected?

We collect a variety of information before, during and after you book with Fiona Whyte Photography and use any of our services. T

his includes:

- Names, Addresses and Contact Information of the person(s) placing an order with us.
- Names, Addresses and Contact Information of the person(s) using our services.
- Names (and in some cases ages and gender) of all participants of a photo shoot.
- Details and notes taken throughout a photo session or service provided to help us remember conversations during and details of your session.

If you email us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.

Who is collecting the data?

This data is being collected by Fiona Whyte Photography. We use password-protected data management software to hold our data.

How is it being collected?

The majority of our data is collected directly from you - whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or other message. In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually provide us with your name and details to allow us to process their order, and provide our service to you.

Why is it being collected?

Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you. Some of the data we collect is to help provide you with a better customer service experience. We are required by law to collect and store certain information relating to any order you place with us.

How will it be used?

The data we collect will be only be used by Fiona Whyte Photography. This is to enable us to provide our services and products to you. Contact data, such as email addresses, may be used to send you direct offers from Fiona Whyte Photography about upcoming promotions or newsletters. These can be unsubscribed from at any time. Fiona Whyte Photography may internally analyse data for business and forecast purposes.

Who will it be shared with?

We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you.

These include:
- Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
- Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes your Name, Address and, in some cases, email address / mobile number)
- Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a Court Order to do so.

How will this affect you?

Fiona Whyte Photography collects, stores and processes your data in such a way that it should have no negative effect on you as an individual.

How long is the data stored?

Most data collected is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example tax records, sale order records, payment records, etc.

Access to stored data

If you have any questions about the data we hold about you, please feel free to contact us. As well as trying to help you directly, you may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.

More information

If you would like any clarification on how we collect, store or process your data – please contact us directly. If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk

Our Details

This business is owned and operated by Fiona Whyte Photography. You can contact us by email info@fionawhytephotgraphy.co.uk

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